At the bottom of this page, you'll find a PDF version of the Cubester Welcome Packet, which you should feel free to download. It answers FAQs, including the ones about how to do various things, and also functions as a reminder about what services are available to you as a CubeSpace member.

Voicemail & Phone Howtos
How to Connect to a Printer

How to do various things pertaining to your voicemail and phone.
How to Set Up Voicemail
How to Check Voicemail from the Phone in Your Cube
To Have Calls Forwarded to Another Phone
How to Check Voicemail Remotely
How to Change Your Password
How To Retrieve Deleted Messages
Other Phone Programming

How to Set Up Voicemail

1. Get assigned a Mailbox and DID number by the Cubist at the front desk.
2. When you arrive at your workstation, press the "Program" key, followed by *, your mailbox number, and #.
3. You will be asked for your password, which is initially the same number as your mailbox (e.g., if your mailbox number is 5555, your password will be 5555). Enter your password. You can change it later.
4. You are now at the main menu. From here, you can record your greetings (you can have up to 3 different recorded messages), change your password, and adjust other settings to your liking. You need to record at least one personal greeting before your mailbox will work.
5. To record a personal greeting from the main menu, press 1.
6. The friendly voice will tell you that your current personal greeting number is 1 (out of a possible 3). Press # to confirm.
7. You will be given the option to record, delete or listen to your personal greeting. Press 1 to record.
8. Start recording your personal greeting after the tone. When you are finished, press #. You will then be able to approve the greeting you just recorded or delete it and try again.
9. After you approve your personal greeting, your mailbox is turned on and ready to function. You can return to the previous menu by pressing # at any time.
10. If you want to record more personal greetings, like a night greeting or a vacation greeting, repeat steps 6-9.

How to Check Voicemail from the Phone in Your Cube

1. When you check in at the beginning of your visit, the Cubist staffing the front desk can assign your DID and mailbox to the phone at the cube where you choose to work.
2. After this has happened, the top left-hand button on the phone in your cube (the gray one labeled "voicemail") will flash if a caller leaves you a new message while you are checked in. Any voicemails left while you were away from CubeSpace will not cause the light to flash so be sure to check for voicemails as soon as you get to your desk.
3. To check your messages, simply press this flashing button. You will be asked for your password. After you enter it, you will be at the main menu for your voicemail. Follow the voice prompts. You can listen to, save, delete or forward your messages.
4. When you leave, be sure to check out with the Cubist at the front desk. They will unassign your DID and mailbox from the phone in the cubicle you are vacating.

To Have Calls Forwarded to Another Phone

1. Press the "Program" key, followed by *, your mailbox number, and #. Enter your password. After this, press #, choose option 6, option 2, and option 1. Enter the number you wish to have your calls forwarded to. Press #, then # again. Press 1, then 1 again. Hang up.
2. When receiving a forwarded call from your mailbox, wait a few seconds. You will hear the words, "You are receiving a forwarded call. Please press 1 to accept." Press 1 and the call will be connected.
3. You must have recorded personal greeting #2 so that it instructs an incoming caller to press 4 to be forwarded to the phone number you entered.

How to Check Voicemail Remotely

1. Call (503) 206-3598.
2. You will hear the away greeting for CubeSpace. Press *, immediately followed by your mailbox number.
3. Enter your password, followed by the # key, at the prompt.
4. The system will tell you how many new and old messages you have, then play them for you, starting with new messages. You have the usual options of what to do with these messages: save, delete, forward, etc.
5. Once you have finished listening to your messages, pressing 5 will return you to the main menu where you can change other options.
6. You have the option to hang up, press 0 for the operator, or 8 to return to the main CubeSpace greeting and leave a message for the front desk, Eva or David.

How to Change Your Password

1. Access your main menu (steps 2-4 in "How to Set up Voicemail").
2. Press 5 to access the password menu.
3. You will be given the options of entering a new password, deleting the old password or hearing the old password. Press 1.
4. Enter your new password, then press #.
5. You will hear your new password read back to you.

To retrieve deleted messages:

• The system will save your last ten deleted messages in a virtual Recycle Bin. To access this, log in to your voicemail.
• Press 9. The most recently deleted message will automatically begin playing.
• Press 8 to restore this message to your mailbox as a saved message.
• To hear the next previously-deleted message, press 9 again. At each message, you will have the option of pressing 8 to restore it to your mailbox.
• You should know that the system only saves your last ten deleted messages. If you delete another message, your eleventh most recent message is gone forever.

Other Phone Programming

To change the ring tone or volume at your cube:

• Press the "Program" button at your phone.
• Press 4 to access the "Station Audibles" menu.
• If you want to select a different ring tone for your phone, press 1. You can now page through the ring options using the scroll keys. When you've found one that's right for you, press #.
• If you want to increase or decrease the ring volume, press 2 from the Station Audibles menu. The phone will give a sample ring. Use the scroll keys to adjust the volume. When the phone rings at the desired volume, simply hang up.
• The "message ring" function will cause your phone to give a special ring when someone has left you a message. If you want to activate or deactivate this feature, press 3 from the Station Audibles menu. The voice will tell you whether message ring is currently disabled or enabled, and instruct you on how to make changes.

To enable or disable call waiting:

• Press the "Program" button on your phone.
• Press 3. You are now at the "Station Options" menu.
• Press 1. You will be informed whether the call waiting feature is enabled or disabled, and instructed in how to change it.

To enable or disable hands-free answer:

• When "hands-free answer" is enabled, an outside call to your station will cause a short ring tone, after which the caller will automatically be connected to your speaker phone.
• To enable or disable this feature, press the "Program" key on your phone.
• Press 3 to access the "Station Options" menu.
• Press 5. You will be read the current status of the hands-free answer function and instructed in how to change its current status.

How to Connect to our Printers
Printing from a Mac
Printing from a PC
Printing from Linux

Printing from a Mac
To get a Mac printing, go to System Preferences in the Apple menu. Go to Print & Fax and click on the little + button. If you see the printer you'd like to use, click add, and then make sure that it is highlighted and its box is checked. Our black & white machine should display as Kyocera Black & White, and the color machine as Kyocera Clr. If you do not see any printers, click on "IP Printer," then "More Printers..." At the top of the window that pops up, you'll see two drop-down menus. Click the bottom one and select "Network Neighborhood." Find the "Cubespace" workgroup and click "Choose." Select "Printserver" and click "Choose" again. You'll need to sign on with your username and password. Choose the printer you'd like to use and click "Add." Make sure the box is
checked for that printer. Macs do not communicate well with our print server. Generally, when one goes to use the printer, a code is required. This code will be the last seven digits of your telephone number. (Phone number without the area code.) When you print
from a Mac, you may not be asked for that number. This means you are on the honor system when it comes to recording your prints. Please tell us when you check out or when you print how many pages you have printed, and whether they were black & white or color.

Printing from a PC
In the Start Menu, select "Run" (in Vista, this command is under Accessories). A little box should pop up for you to type in.
Type: \\printserver and press enter. Ideally, the computer thinks for a period of time ranging from 5 seconds up to two minutes or so, and then pops up a window showing, among other things, the two Kyocera printers. Double click on the printer or printers you'd like to install. It will ask you whether you really want to install this software, and the answer is, yes. If that doesn’t work, instead of typing \\printserver, type \\10.0.0.10 . This is the printserver's IP address, and sometimes works when \\printserver doesn't. When you go to print, a box will pop up asking for your Job Account ID. This is your phone number without the area code, and the same number you use whenever you use the scanner/copier/fax machine. Type it in, press enter, and everything should print just fine.

Printing from Linux or another operating system
If you are using Linux and do not know how to set up printing, please come talk to David. He can help you figure it out.

Note: If you get to the printer and it says “Account ID Mismatch,” that means you or someone before you put in the wrong account ID. To reset the printer, press “Go” on the printer screen. Lights will flash, and it will say “Canceling data” and later, “Ready to print.” If you have any trouble with any of this, please come ask someone at the front desk.